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24/7 technical support
PowerTech

IT & Hardware support for your hospitality & tourism business

PowerTech offers for your tourism business fully personalized technical and IT support services, based on the needs of your hotel in logistical equipment and management programs. We are at your side at all times, to support their operation with specialized technical support contracts and provide solutions in real time, even remotely.

What PowerTech's IT & Hardware support offers you

PowerTech undertakes the entire study, design, implementation and support of your hotel's networking, delivering a certified final project with real performance metrics. At the same time, he chooses with you and installs all the required equipment such as servers, back-up servers, VMs, Synology NAS for the security of your data, as well as the specialized software for the comprehensive support of the work.

Personalized case study of your business

Every business has its own unique needs. That’s why PowerTech offers personalized solutions through every comprehensive case study.

From design to implementation

Every project is designed, implemented and supported by PowerTech, ensuring its implementation’s quality, consistency and aesthetic harmony with the interion design.

24/7 support by a qualified technician

PowerTech’s technical team provides complete and real-time support, both physically and remotely, for the smooth and proper operation of your tourism business’s systems.

Unified custom solutions

We provide you with fully personalized technical support contracts, according to the needs of your hotel.

Verification & performance metrics

Our goal is to deliver a fully verified result. We perform extensive diagnostic, verification checks and optimizations, to ensure the optimal performance.

Network & Data Security

PowerTech provides comprehensive networks and stored data security through the advanced software solutions (Firewall, Antivirus, VPN) and dedicated servers.

Request a free study of your business

PowerTech offers you the comprehensive study of your facilities, fully undertaking the creation of the ultimate personalized proposal that will upgrade the hospitality experience, help you save money and significantly improve the ease of management and operation.
Make your request

Certified team of technicians

The cornerstone of PowerTech’s philosophy is to develop a professional relationship upom real trust with its customers. That is why our certified team of technicians is committed to providing continuous technical support.
Our team of highly qualified and trained technicians, provide immediate technical support and reliable solutions, facing any need or problem that arises, 24 hours a day, even remotely.
Talk to a technical advisor

IT Solutions

Every hotel is different. Whether it is a newly built tourist business, or the need of upgrading an existing hotel unit, PowerTech offers you specialized IT solutions and technical support, through its know-how and real experience in the field. We create excellent results by analyzing the real needs of your tourism business in smart systems and cabling, verifying the structured wiring and the performance of the optical fibers, and offering comprehensive technical support. That’s how we aim to be your daily technical partner, who you can always trust for its smart IT solutions.
Domimeni kalwdiwsi

Structured wiring

Case study, design and implementation of your hotel’s entire wired network of.
Syndesimotita

Connectivity

Implementation of wired and wireless access points, automations and security systems.
Hotenza

Hotel TV (HOTEZA) + web app

An innovative entertainment and smart room management system, with embedded IPTV and smart apps.
Thlefwnia

Call center and telecommunications

An end-to-end smart call center to optimize your business management.
Private servers

Private Servers

Data security with dedicated servers and external back-up storage systems.
Online Safety

Online safety

Secure access to your company’s network, with smart security systems, Firewalls and modular multi-level networks.

Technical support based on your hotel’s needs

Upon completion of every project, PowerTech continues to be at your side by offering specialized IT services and personalized technical support contracts.
Proper operation training and checks.
24/7 technical support.
Annual equipment maintenance services.
Full reports upon troubleshooting.
Our expert consulting team is always at your side even for your future planning on expansion and modifications.

Contact us to find the most suitable technical support contract

Together we shape the specialized technical support package according to the needs and requirements of your own tourism business.
Request a personalized offer

24/7 personalized services provided by certified technicians

PowerTech knows that your tourism business continues to operate 24 hours a day. Thus, our technical support team is constantly at your disposal at all times, ensuring the smooth and proper operation of your systems by providing immediate solutions to any technical issue.
Consult a technical advisor

40% room energy saving, compared to conventional card systems

Your guests spend 10 hours in the room and 14 hours outside per day. 70% of your guests forget their card in the room consuming 40% more energy. We create the smart hotel room that recognizes the guest’s presence, habits and needs, with measurable benefits in money and energy saving.
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80% of technical problems are resolved remotely within 24 hours

The vast majority of technical software, room automation and reservation system issues can be diagnosed and resolved immediately remotely, without the required physical presence of a technician at your hotel.
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100% coverage with security systems for your business’s physical and digital infrastructures.

Comprehensive security solutions, from hospitality quality and guest security, provided by remote management and control systems, to network access security and data storage.
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More than 150 smart tourism businesses trust PowerTech

Hotels and tourism businesses, that stand out for the experience they offer their guests, trust PowerTech.
Frequently asked questions
We want to share with you the answers to some of the most frequently asked questions about our services and products. We are always at your side, providing solutions to your needs.

IT & Hardware Support ensures the smooth and proper functionality of your company’s electronic systems and smart applications, by providing specialized technical work, equipment and software. Simply put, it’s all the equipment you need for your business’s smart systems, security and networking, all the software that supports smart management and automation, the training courses for your staff, and the 24/7 technical support.

In case of any technical issues, please contact PowerTech immediately, 24/7. We take care of its instant diagnosis and provide immediate solutions, which, most of the time, can be applied remotely.

PowerTech creates for you the most suitable technical support services package, exactly as your business needs it. There will be nothing unnecessary and nothing missing from our technical support, aiming to ensure the perfect operation of your hotel and meet all its needs.

We can stop you here, before you finish with your question. PowerTech is not an “alternative option” for these professional specialties. Our goal is to work with your technical team and your partners, in order to contribute even more by facilitating their valuable work and services provided by them.

Expressions of interest

Are you interested in upgrading your tourism business and creating your smart hotel that will offer you maximum money and energy saving, ease and speed in management, service upgrade and top guest ratings? Contact PowerTech now and a qualified representative will be in touch with you, as soon as possible, to discuss your hotel’s needs.

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