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PowerTech

A smart Hotel Call Center according to your needs

The call center is the very core of hotel’s operation; thus, it should be flexible, reliable and equipped with smart applications that save time in organization and management. At the same time, your hotel’s telephone network should be able to serve all of your guests and cope with the demands of communication services.

Easy installation

A single system with easy parameterization and minimal connection infrastructure requirements.

Portability

Ability to connect any type of device with conventional telephone lines, plus smart VoIP connectivity.

Smart Apps & Security

Malicious acts and cyber-attacks can put your business and customer’s data at risk. We offer you maximum security.

Modular network

Modular structure of your communication platform with predefined internal lines and expandability.

Network and call control

Ability to integrate multiple networks and additional functions such as call cost control.

Top equipment

Equipment, networking and connections, according to your business’s specialized needs.

Request a free study of your space

PowerTech undertakes the comprehensive study of your hotel’s needs, creates the most effective, personalized solution and implements it by installing the call center and telephone services infrastructure that suits you best.
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At your side from planning to implementation

PowerTech undertakes the study, the creation of a personalized proposal, the selection of the appropriate equipment, the installation and the actual support of your hotel’s call center and network.
In-depth study of your needs
Personalized solutions
Selection of specialized hardware
implementation and full technical support
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Personalized solutions with enhanced functionality

We choose the most efficient technological solution for your hotel’s call center, maximizing the benefits for the best operation and management of your tourism business.
Request a free personalized proposal

What does PowerTech offer for your hotel’s Call Center?

From design to installation and technical support, PowerTech offers you specialized solutions according to the requirements and scale of your hotel’s needs.

Smart call center features

Management, portability and flexibility, with easy and continuous access from anywhere and at any time.

Advanced communication services

Conventional, digital and VoIP solutions, intelligent network structure of telephone network and the ability to always adapt to your needs.

Top Equipment and Technical Support

Next-generation platforms and software for communication management and comprehensive technical support provided by PowerTech.

Up to 60% increase in productivity

60% of phone call time could have been avoided with a smart management system.
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100% coverage with security systems for your business’s physical and digital infrastructures.

Comprehensive security solutions, from hospitality quality and guest security, provided by remote management and control systems, to network access security and data storage.
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98% of tourism businesses scored higher in customer reviews.

The visitor’s experience is directly linked with the ratings received. A unique accommodation experience has a direct and extremely positive impact on ratings.
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40% room energy saving, compared to conventional card systems

Your guests spend 10 hours in the room and 14 hours outside per day. 70% of your guests forget their card in the room consuming 40% more energy. We create the smart hotel room that recognizes the guest’s presence, habits and needs, with measurable benefits in money and energy saving.
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100% elimination of wireless “dead” zones

By creating a smart mesh and providing connection to the optimum access point, we completely eliminate any dead zones or even spots in your hotel, while ensuring the best bandwidth distribution and optimizing the access and use experience.
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80% less structural interventions

Intelligent automation, security and data transfer systems rely 80% more on wireless connectivity, minimizing the necessary cabling interventions in the space.
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More than 150 smart tourism businesses trust PowerTech

Hotels and tourism businesses, that stand out for the experience they offer their guests, trust PowerTech.
Frequent questions
We undertake the complete case-study and implementation of modern automation projects in newly built or already existing hotel units. Our mission to provide you with the complete analysis of your hotel’s needs and implement the specialized solutions that upgrade the hospitality experience, optimize management, deliver measurable results and are fully harmonized with the aesthetics of your space.

You don’t have to do it alone. PowerTech takes care of the complete study and analysis of your needs and the creation of a personalized and comprehensive proposal, which will include the most efficient solutions for your tourism business. It’s something we’ve been totally specialized in since 2003.

Our case-study for your tourism business should focus on 3 factors: 1. The space itself, with a study of its design plans, structure, aesthetic identity, capacity and characteristics. 2. The needs of your tourism business’s operation and management; considering even all the possible expansion scenarios and future planning, and 3. The environment of the area itself for the absolute integration of the final result. This way we can create our specialized proposals exclusively for your own tourism business.

A hotel, or a tourism business in general, is characterized as “smart” when it has capable technological systems that support: automations, remote control, optimized and smart management, real energy savings through smart and automated scripts and an upgraded guest experience through personalized scenarios and advanced digital services.

In practice, a “Smart Hotel” facilitates control and management, upgrades energy efficiency and provides your guests with a unique experience that returns as top ratings.

PowerTech creates for you the most suitable technical support services package, exactly as your business needs it. There will be nothing unnecessary and nothing missing from our technical support, aiming to ensure the perfect operation of your hotel and meet all its needs.

IT & Hardware Support ensures the smooth and proper functionality of your company’s electronic systems and smart applications, by providing specialized technical work, equipment and software. Simply put, it’s all the equipment you need for your business’s smart systems, security and networking, all the software that supports smart management and automation, the training courses for your staff, and the 24/7 technical support.

Expressions of interest

Are you interested in upgrading your tourism business and creating your smart hotel that will offer you maximum money and energy saving, ease and speed in management, service upgrade and top guest ratings? Contact PowerTech now and a qualified representative will be in touch with you, as soon as possible, to discuss your hotel’s needs.

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